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21Feb 2025

Paylocity invoice—charges and credits


  • Download PDF Version available for use with email and print distribution.

To: Business managers and payroll administrators
From: Shannon Wiggins, HR system manager, Office of Human Resources

Paylocity will be issuing credits to offset two different charges that were applied incorrectly.  

External HR Integration
The Paylocity invoice for check date 02/21/2025 will include a charge for “External HR Integration” with a monthly unit price of $0.80 per active employee. The HR department is discussing various projects with the vendor that will be announced soon, however this charge was applied in error. We have worked out a resolution with the vendor for credits until further notice. 

  1. For IDs that have not processed payroll for check date 02/21:
    a. You will see a charge for an “External HR Integration” and a credit in the amount of the anticipated charge for February. This should result in a net zero amount for that line item.
    b. Going forward, on the last scheduled check date of the month (which includes any monthly charges), the “External HR Integration” line-item charge will be listed and the offset credit-line item, which should result in a $0.00 net charge. This will continue until further notice.
  2. For the IDs that have already processed payroll for check date 02/21:
    a. You will see a charge for an “External HR Integration.”
    b. The credit for February will be included on the March invoice that includes the monthly fees (the last check date of the month) in addition to the March credit.
    c.
    Going forward, you will see the “External HR Integration” line-item charge and the offset credit line item. 

W2/1099 Processing
Locations should see a charge on a recent invoice for processing the end-of-year tax forms. It will be listed at “W2/1099 Processing.” Paylocity billed for an incorrect amount. The correct fee should be $0.00 for the Base Fee and $2.50 for the unit price. Credits for this line-item charge will be applied on the 03/21 check date invoice.  

 

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